phw77 Privacy Policy

1 Who This Policy Applies To

This Privacy Policy applies to all individuals who access, register on, or use the phw77 platform, whether through the website at phw77.com or through the phw77 mobile app. By creating an account or continuing to use the platform, you acknowledge that you have read and understood this policy.

This policy should be read alongside the phw77 Terms and Conditions, which together govern your use of the platform. If you do not agree with any part of this Privacy Policy, please do not create an account or use the phw77 platform.

2 What Information We Collect

When you register and use phw77, we collect personal information that falls into the following categories:

3 How We Use Your Information

The personal information phw77 collects is used for the following purposes:

• Account management: creating, verifying, and maintaining your phw77 account.
• Transaction processing: handling PHP deposits and withdrawals, and maintaining an accurate record of your financial activity on the platform.
• Identity verification: completing KYC checks as required to comply with applicable legal and regulatory obligations.
• Security and fraud prevention: monitoring for suspicious account activity, preventing unauthorized access, and protecting the integrity of the platform.
• Customer support: responding to your questions, resolving disputes, and providing assistance with account issues.
• Responsible gaming: monitoring usage patterns to identify signs of problem gambling and, where appropriate, applying responsible gaming tools or interventions.
• Platform improvement: analysing usage data in aggregate to understand how players interact with the platform and where the experience can be improved.
• Communications: sending account notifications, security alerts, and, where you have opted in, information about promotions and platform updates.

4 Legal Basis for Processing

phw77 processes your personal data on one or more of the following legal bases:

• Contract performance: processing your data is necessary to provide the services you have registered for and to fulfil our obligations under the phw77 Terms and Conditions.
• Legal obligation: we are required to collect and retain certain information, including KYC documentation, to comply with applicable laws and regulations.
• Legitimate interests: we process certain data — such as device and usage information for fraud prevention — where our legitimate business interest in protecting the platform and its players outweighs any potential privacy impact.
• Consent: where we send you marketing communications or use your data for purposes beyond those listed above, we will seek your explicit consent and you may withdraw that consent at any time.

5 Sharing Your Information

phw77 does not sell your personal data to third parties. We may share your information with the following categories of recipient, strictly for the purposes described in this policy:

• Payment processors and e-wallet providers: to facilitate PHP deposits and withdrawals through our supported banking and e-wallet channels.
• Identity verification services: to complete KYC checks as part of the account verification process.
• Game software providers: game developers whose titles are featured in the phw77 game lobby may receive limited session data necessary to operate their games.
• IT infrastructure and security providers: companies that host, maintain, or protect the phw77 platform infrastructure.
• Legal and regulatory bodies: where we are required by law to disclose information, or where disclosure is necessary to protect the rights, safety, or property of phw77, its players, or the public.

All third parties who receive your personal data are required to handle it in accordance with applicable data protection obligations and are not permitted to use it for their own independent purposes.

6 Cookies and Tracking Technologies

The phw77 platform uses cookies and similar tracking technologies to support core platform functionality, improve the user experience, and perform security monitoring. The main categories of cookies we use are:

• Essential cookies: required for the platform to function. These include session management, login authentication, and security tokens. They cannot be disabled without affecting your ability to use the platform.
• Analytics cookies: used to understand how players interact with the platform in aggregate — for example, which pages are visited most often and where users exit. This information is used to improve the platform.
• Security cookies: used to detect and prevent fraudulent activity, including multiple account creation and bot activity.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the phw77 platform.

7 Data Retention

phw77 retains your personal data for as long as your account is active and for a reasonable period thereafter, in accordance with applicable legal requirements. Specific retention periods depend on the type of data and the purpose for which it was collected:

• Account and identity data is generally retained for the duration of your account plus the period required by applicable record-keeping obligations after closure.
• Transaction records are retained for the period required by applicable financial regulations.
• Communications and support records are retained for the period necessary to resolve any outstanding disputes or claims.

When data is no longer required for the purposes for which it was collected and retention is no longer legally required, phw77 will securely delete or anonymise it.

8 Account Security Measures

phw77 implements multiple layers of technical and organisational security to protect your personal data and account:

• SSL encryption on all data transmitted between your device and the phw77 servers.
• OTP verification for login and sensitive account actions to prevent unauthorised access.
• Ongoing monitoring for unusual account activity and automatic alerts for potentially suspicious login attempts.
• KYC verification before withdrawal processing to confirm that funds are accessed only by the verified account holder.
• Restricted internal access to personal data on a need-to-know basis within the phw77 organisation.

9 Children and Minors

The phw77 platform is strictly for individuals aged 21 and above. We do not knowingly collect personal information from anyone under this age. If we become aware that an account has been created by or on behalf of a minor, we will suspend the account immediately and take appropriate action, including the deletion of associated personal data.

If you believe a minor has registered on the phw77 platform, please contact our support team so we can investigate and act promptly.

10 Changes to This Policy

phw77 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and may notify registered users through their account dashboard or registered email address.

Continued use of the phw77 platform after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

11 Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact the phw77 support team:

• Email: [email protected]
• Live chat: available 24/7 through the phw77 platform

We aim to respond to all privacy-related enquiries within a reasonable timeframe. For account-related requests such as data access or deletion, you may be asked to complete identity verification before we can process your request.